From summer 2025, Lufthansa will allow its passengers on long-haul flights to chat for an unlimited period of time. This allows travelers in all classes to send and receive messages, including photos, using common apps such as WhatsApp or iMessage. The new service, which is already a success on short and medium-haul flights, is now intended to improve the travel experience on long-haul flights as well.
“The introduction of this offer is an important step in further expanding the service for our guests,” explained Dieter Vranckx, Chief Commercial Officer of the Lufthansa Group. Heiko Reitz, Chief Customer Officer of Lufthansa Airlines, added that the ability to communicate digitally during flights is a basic need for many customers and is increasingly playing a role in their choice of airline.
The Lufthansa subsidiaries SWISS and Austrian Airlines also want to offer this service on selected long-haul flights. Free chatting has been successfully implemented on short and medium-haul flights by Lufthansa and Austrian Airlines since 2024.
With this measure, the Lufthansa Group is increasingly relying on digital services to increase customer comfort and meet the changing expectations of passengers.
300bestaviation.com est blog numérique qui compile de multiples infos publiés sur internet dont le sujet de prédilection est « Wiki des avions et de l’aviation ». Cette chronique est produite de la façon la plus complète qui soit. S’il advenait que vous souhaitez apporter des précisions concernant le sujet « Wiki des avions et de l’aviation » vous êtes libre de solliciter notre rédaction. Pour vous tenir informés, ce post à propos du sujet « Wiki des avions et de l’aviation », vous est offert par 300bestaviation.com. Restez connecté sur notre site internet 300bestaviation.com et nos réseaux sociaux dans l’optique d’être au courant des prochaines communications.