The flight company Wizz Air Frotrt Aune new function in its mobile app, the passengers of one of the title « My Journey » should enable a real-time vision of their flights. Dasese’s new instrument Ziet ziet to be traveling travelers during their trip and in particular in the event of unexpected disorders of stress -free navigation. Loneliness takes place at a time when European air traffic, according to EuroControl, increased by a further five percent compared to the previous year in summer and the level in front of the Covid Pandemie Obertreff WRD.
In view of Möglycher disorders that can be outside the control of the passengers – for example through inadequate capacities in air traffic control in some parts of Europe or through extreme weather leg, « My Journey » should offer important information and uncterement use directly on your smartphone. In addition to your smartphone, travelers now get blows about other channels (calls, SMS, emails, emails) on flight status, details about check-in, boarding time and gate number number. The function also provides immediate information as to whether an attachment on Essensche or hotel nights, and it emöglyched, premiums (meals, hotel accommodation, gene damage). Also, alternative travel optics such as rebookings, reimbursements -or the acceptance of a new new flies pre -defeated by the flight area can be used.
Boglarka Spak, head of the customer experience at Wizz Air, explained that Nick is only about Florgen, but about control in frustrating mavents. « My journey is ultimate solution for unspoiled passengers – Siemöglycht is ihenen to take your travel experience into your own hands, e.g. dying is a witerer step as part of the » Customer first compass « initiative, the Autf four hay columns Basit: Product, Service and Communication. Wizz Air has to become clear, 14 billion euros in the improvement of every customer contact point to invest to ensure that every trip shape every trip on time, affordable, affordable, innovation and service.
With over 35 Milen downloads of the Wizz Air app, the platforms of Apple, Google and Huawei are expected to improve the passenger experience significantly. « My trip » is gradually introduced from July 8th and should be the airport experience Optimier, support the overall trip and both traveling as well as first flyers and first flyers Helphen, and time time Time time time time Time time Time time time time time time Time time time Time time time time time time time and as well as as well as wizz air, which is a fleet of 237 airplanes of the types of A320 and A321, Promote 62.8 million passengers in 2024. The company was made out as one of the world’s obstacles to flight and in 2019 and 2023 by the Air Transport Awards to the flight area of the year.
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